Getting Started
Getting started is simple. You can book an appointment directly through my Jane booking page and choose a time that works best for you. If you don’t see a time that fits your schedule, feel free to email me to ask about additional availability.
If you’re not quite ready to book a therapy session, you can also start with a free 20-minute consultation. This gives us an opportunity to connect, talk briefly about what you’re looking for, and see whether working together feels like a good fit.
Yes. I offer a free 20-minute consultation for new clients who would like to connect before booking their first therapy session. This is a chance to briefly share what is bringing you to therapy, ask questions about my approach, and get a sense of whether working together feels like the right fit.
There is no obligation to book a therapy session after the consultation.
Your first therapy session is an opportunity for us to begin getting to know one another and explore what has brought you to therapy. We’ll talk about what has been happening in your life, what you would like support with, and what you hope to gain from our work together.
There is no expectation that you arrive knowing exactly what to say or where to begin. We can take our time, move at a pace that feels comfortable, and begin identifying what you would like therapy to look like for you.
I’ll also explain how I work, answer any questions you may have, and begin discussing what our work together could look like moving forward.
No. You do not need a referral from a family doctor or another healthcare provider to book psychotherapy in Ontario. You can reach out and begin therapy on your own whenever you feel ready.
However, some extended health insurance plans may have specific requirements for psychotherapy coverage. It is a good idea to check your individual benefits plan before your first session to confirm what is covered and whether any documentation is required for reimbursement.
Finding the right therapist is personal. You may want to consider whether you feel comfortable, heard, and respected, and whether the therapist’s approach and areas of experience align with the support you are looking for.
You do not need to know immediately. Building a therapeutic relationship can take time, and you are welcome to ask questions, share what is or isn’t working for you, and talk openly about what you need from therapy.
If you would like to connect before booking a full session, a free 20-minute consultation can be a helpful place to start.
Fees, Insurance & Billing
Individual therapy sessions are available in two lengths:
50-minute session: $165
80-minute session: $245
A valid credit card is required to be kept securely on file. Your card will be charged after your appointment is complete, and a receipt will be emailed to you following payment. You can also access your receipts at any time through your Jane account.
If you have extended health benefits, your receipt can be submitted to your insurance provider for reimbursement, depending on your individual coverage. I recommend checking your plan for coverage for services provided by a Registered Social Worker (RSW).
Many extended health insurance plans in Ontario provide coverage for psychotherapy services, including services provided by a Registered Social Worker (RSW) and Registered Psychotherapist (RP). However, coverage varies depending on your individual insurance plan.
Before booking, I recommend checking your benefits to confirm whether Registered Social Worker or psychotherapy services are included, how much coverage you have available, and whether your plan has any specific requirements for reimbursement.
After each session, you will receive a receipt by email that you can submit to your insurance provider, if needed.
Direct billing is not available at this time, but it is coming soon.
For now, the credit card on file will be charged after your therapy session is complete. A receipt will then be emailed to you, which you can submit to your insurance provider for reimbursement based on your individual coverage.
Please check with your insurance provider to confirm coverage for Registered Social Worker or psychotherapy services.
Psychotherapy services provided through my private practice are not covered by OHIP. Sessions are paid privately, although you may have coverage through an extended health insurance plan or workplace benefits.
If you have insurance, I recommend checking whether your plan includes coverage for services provided by a Registered Social Worker (RSW). After each session, you will receive a receipt by email that can be submitted to your insurance provider for reimbursement.
Yes. After your therapy session is complete and payment has been processed, a receipt will be emailed to you automatically.
You can also access and download your receipts at any time through your Jane account, making it easy to find past receipts when you need them.
Your receipt will include the information needed to submit a claim to your insurance provider for reimbursement, if your plan includes coverage for services provided by a Registered Social Worker (RSW).
Payment is made by credit card only through Jane. A valid credit card is required to be kept securely on file and will be charged after your therapy session is complete.
Once payment has been processed, a receipt will be emailed to you automatically. You can also access your receipts at any time through your Jane account.
Appointments & Scheduling
Therapy sessions are currently offered virtually, allowing you to access support from the comfort and privacy of your own space.
Virtual psychotherapy is available to clients located in Ontario. Sessions are held through a secure video platform, so you can connect from home or another private space where you feel comfortable talking.
Therapy sessions are available in either 50-minute or 80-minute appointments, depending on the session length you choose when booking.
You can select the option that best fits your needs and the amount of time you would like for your session. If you’re unsure which session length may be right for you, we can discuss this together.
How often you attend therapy will depend on your individual needs, goals, and circumstances. Some clients benefit from weekly sessions, while others prefer biweekly or less frequent appointments.
We can talk about what feels most supportive for you and adjust the frequency of sessions as your needs change over time. There is no one-size-fits-all schedule, and the pace of therapy can be shaped together.
Yes. Evening therapy appointments are available to help accommodate different schedules.
Saturday morning appointments may also be available by request and are offered as needed. If you do not see an appointment time that works for you on my Jane booking page, please feel free to email me to ask about additional availability.
If you need to reschedule or cancel your therapy appointment, please email info@pinklightpsychotherapy.ca as soon as possible.
At least 24 hours’ notice is required for cancellations or appointment changes. Cancellations or rescheduling requests made less than 24 hours before your scheduled appointment are considered late cancellations and will be charged the full session fee.
If you would like to reschedule, you can also view available appointment times through your Jane account.
If you arrive late for your therapy appointment, your session will still end at the originally scheduled time.
If you have not joined the session, your therapist will remain available for the first 15 minutes of your scheduled appointment and will reach out to you by email. If you do not attend within that time, the appointment will be considered a missed session and you will be charged the full session fee.
If you know you are running late, please reach out as soon as possible.
Reproductive & Perinatal Mental Health
Reproductive mental health therapy is a specialized form of psychotherapy that supports the emotional and psychological experiences connected to reproductive health and reproductive life transitions.
This can include fertility and IVF, pregnancy, pregnancy loss, abortion and reproductive decision-making, postpartum experiences, birth and birth-related trauma, as well as perimenopause and menopause.
Reproductive experiences can bring grief, uncertainty, identity shifts, relationship changes, anxiety, and emotions that may be difficult to name or hold alone. Therapy offers a supportive space to explore these experiences, process what you are carrying, and receive care that considers both your emotional well-being and the reproductive experiences shaping your life.
You do not need to be pregnant, postpartum, or trying to conceive to benefit from reproductive mental health therapy.
Reproductive mental health therapy can support you through a wide range of emotional experiences, life transitions, and challenges connected to your reproductive health.
You may seek support for fertility or IVF, pregnancy, postpartum changes, pregnancy loss, abortion or reproductive decision-making, birth trauma, perimenopause, menopause, or changes in your relationship with your body and identity.
Therapy can also provide support when these experiences are accompanied by anxiety, grief, depression, overwhelm, relationship changes, uncertainty, or a sense that you are not quite feeling like yourself.
You do not need to be in crisis or have a diagnosis to seek support. Sometimes you may simply need a space to make sense of what you are experiencing and feel supported through a period of change.
Perinatal mental health therapy provides emotional and psychological support during pregnancy and the postpartum period. It can offer a space to navigate the changes, challenges, and emotions that may arise as you prepare for or adjust to life during and after pregnancy.
Therapy can support concerns such as anxiety, depression, overwhelm, changes in identity, relationship shifts, birth-related experiences, difficulty adjusting to parenthood, or feeling disconnected from yourself during this transition.
Perinatal therapy is not only for moments of crisis. You may also seek support simply because pregnancy, birth, or becoming a parent has brought changes that you would like space to understand and process.
Yes. Infertility and fertility treatments such as IVF can bring a complex mix of emotions, including hope, grief, anxiety, frustration, uncertainty, and exhaustion. Therapy can provide a supportive space to process these experiences without feeling pressure to stay positive or have everything figured out.
Fertility and IVF therapy can also support you through treatment decisions, waiting periods, unsuccessful cycles, changes in your relationship with your body, pregnancy announcements or social situations that feel difficult, and the impact fertility challenges may have on your relationships and sense of self.
Whether you are beginning fertility treatment, currently going through IVF, taking a break, or deciding what comes next, therapy can offer space to move through the experience at your own pace.
Yes. Miscarriage and pregnancy loss can bring many different emotions, including grief, sadness, anger, numbness, guilt, confusion, or a sense of isolation. There is no single or expected way to feel after a pregnancy loss.
Therapy can offer a compassionate space to process what happened, make room for your emotions, and explore how the experience may have affected your relationship with your body, your sense of self, your relationships, or your hopes for the future.
Support is available whether your loss was recent or happened some time ago. You do not have to reach a certain point in your grief or be ready to “move on” before coming to therapy.
Yes. Therapy can provide a confidential, nonjudgmental space for support before or after an abortion, whatever your experience or feelings may be.
Before an abortion, you may want space to explore your thoughts, emotions, values, relationships, or circumstances as you make a decision about your pregnancy. The role of therapy is not to tell you what decision to make, but to support you in making sense of what feels right for you.
After an abortion, you may experience relief, sadness, grief, certainty, uncertainty, anger, or a combination of emotions. You may also feel very little emotional distress at all. There is no particular way you are expected to feel.
Whether you are making a pregnancy decision, preparing for an abortion, processing an experience from the past, or simply want a space where you can talk openly about it, therapy can meet you wherever you are.
Yes. Pregnancy and the postpartum period can bring significant emotional, physical, relational, and identity changes. Therapy can provide a supportive space to navigate these transitions and make sense of what you are experiencing.
You may seek support for anxiety, low mood, overwhelm, intrusive thoughts, birth-related experiences, changes in your relationships, difficulty adjusting to parenthood, or feeling disconnected from yourself or the person you were before pregnancy.
You do not need to wait until things feel unmanageable to reach out. Therapy can also be a space to prepare emotionally for pregnancy, birth, or postpartum life and to explore the expectations, fears, and changes that can come with becoming a parent.
Yes. Perimenopause and menopause can bring emotional, physical, relational, and identity changes that may affect how you feel in your body and move through everyday life.
Therapy can provide support for experiences such as changes in mood, anxiety, overwhelm, sleep-related challenges, changes in body image or self-esteem, shifting relationships, and questions about identity, aging, sexuality, or this stage of life.
You may also find yourself reflecting on fertility, motherhood or parenthood, relationships, your changing body, or what this transition means to you. Therapy offers space to explore these experiences without minimizing them or assuming there is one way you should feel about this stage of your reproductive life.
Not at all. Reproductive mental health extends far beyond pregnancy and trying to conceive.
You may come to therapy for support with fertility or IVF, pregnancy, postpartum experiences, pregnancy loss, abortion or reproductive decision-making, birth-related experiences, perimenopause, menopause, or changes in your relationship with your body, identity, relationships, or reproductive health.
You are also welcome to work with me for concerns that are not directly related to reproductive health. Therapy is shaped around you as a whole person, not just one experience or stage of your life.
Privacy & Confidentiality
Yes. What you share in therapy is private and confidential. Creating a space where you can speak openly and feel that your privacy is respected is an important part of the therapeutic relationship.
Information about your therapy will not be shared with others without your consent, except in specific circumstances where I am legally or professionally required to disclose information.
These limits to confidentiality will be reviewed with you as part of the informed consent process, and you are always welcome to ask questions about how your information is handled.
Yes. While what you share in therapy is confidential, there are certain circumstances where a therapist may be legally or professionally required to disclose information.
These situations may include concerns about a child who may be in need of protection, an immediate risk of serious harm to yourself or another person, a legal requirement such as a court order, or circumstances involving the professional conduct of another regulated healthcare provider.
The limits of confidentiality will be discussed with you during the informed consent process so that you understand when information may need to be shared. Whenever possible and appropriate, I will discuss this with you before taking further action.
Your privacy is taken seriously. Personal and health information is collected, used, stored, and shared in accordance with applicable privacy requirements and professional standards in Ontario.
Client information, appointment details, clinical documentation, and billing records are managed through secure systems designed to protect your personal information. Access to your information is limited to what is necessary for providing and managing your care.
You will receive information about privacy, confidentiality, and how your personal information is handled as part of the informed consent process. If you have questions or concerns about your privacy, you are always welcome to ask.
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